SlenderBody – WEBSITE TERMS AND CONDITIONS OF SALE

Welcome to our website. The SlenderBody website, www.slenderbody.com.au, (the "Site") is owned and operated by Slender Body Pty Limited, a proprietary company incorporated under the laws of NSW, Australia ("SlenderBody" "we" or "us"). We want each visitor to the Site ("you," "Customer") to have a safe and pleasurable visit, so we have established the following terms and conditions ("Terms and Conditions") so that we both know what to expect from each other. It is very important that you read and understand all of the following Terms and Conditions before making a purchase. Your use of the Site, which provides you with access to a variety of resources, including products, product information, communication forums and educational materials (collectively the "Service") is subject to the Terms and Conditions of this agreement. SlenderBody reserves the right to amend at any time any policies governing the Site, including these Terms and Conditions. The amended terms shall be effective immediately after they are posted on SlenderBody.com.au. Your continued use of our Site following the posting of such amended terms shall constitute your acceptance of any such changes. If you do not accept the amended terms, you must cease using this Site immediately.

SlenderBody does not permit or advise any minor to make a purchase on our Site. All purchases of our products should be performed by any individual 18 years of age or older. Use of this Service is not meant to serve as a substitute for professional medical advice. SlenderBody encourages you to discuss the use of any goods, products or information received from this Site with your General Practitioner (GP) prior to using or relying on them. Your doctor should address any and all medical questions, concerns, and decisions regarding the possible treatment of any medical condition. SlenderBody does not give nor intend to give any answers to medical related questions. We do not represent ourselves as or imply in any way that we are doctors. IF YOU ARE IN NEED OF MEDICAL ATTENTION CALL 000 OR YOUR DOCTOR IMMEDIATELY.

The Site is solely an online store for specialty related products and it provides additional educational information on issues of interest to our customers. Our only intention is to help you make a decision regarding a purchase but not to replace any medical professional or medical resource. No prescription medications or medical treatments are intentionally provided on the Site.

Billing Terms and Conditions


When making a purchase on our website we accept three forms of payments: PayPal, credit card and direct deposit. We accept Visa, MasterCard and American Express. Your credit card will be billed at the time that your order is placed. 

There are no hidden fees or extra charges for using a specific payment type. All payable amounts will be clearly visible at checkout.

When purchasing from the SlenderBody Site, payments are 100% guaranteed to maintain the confidentiality of your financial data. No one can make use of your credit card information without your permission, since the relevant data are not stored on our server. You must enter your credit card information every time you place a new order. In this way, payment by credit card is completely safe.

What is a CVV/CVC?

The CVV is a 3 or 4 digit code embossed or imprinted on the reverse side of Visa & MasterCard. Visa and MasterCard have been using the CVV since the late 1990's. The CVV is an important layer of security to help you avoid Card-Not-Present responses, which can potentially cause your transaction to be denied, and may be required or recommended by some payment processors or merchant banks.

Where do I find the CVV/CVC?

Visa (three-digit CVV2 - Card Verification Value) & MasterCard (three-digit CVC2 - Card Validation Code) - the CVV is the last 3 digits after the credit card number on the back of the card in the signature area.

American Express (four-digit CVC2 - Card Validation Code) - the CVC is the last 4 digits after the credit card number on the back of the card in the signature area.

When paying with PayPal once again, your financial details are not shared with us, so you can shop with added peace of mind of PayPal's Buyer Protection (eligible purchases only). For more information, please visit www.paypal.com.au.

Payment safety aside, all our purchases are backed by a 100% satisfaction guarantee. You may return all items within 15 days, if returned within our guidelines. Please see our return policy (http://www.slenderbody.com.au/returns) for more information.

Tax Invoice

If the delivery address is the same address of the purchaser, the invoice will come included with the products.

If the delivery address is different from the address of the purchaser, the bill will arrive by e-mail to the buyer.

All orders are acknowledged at current pricing. Product prices listed are current however are subject to change without advanced notice.

GST - Our products are liable for GST in Australia. Additionally, all postage costs in Australia are liable for 10% Goods and Services Tax (GST).

User Responsibilities


You agree to (1) provide certain current, complete and accurate information about yourself as prompted to do so by the Service; and (2) maintain and update this information as required to keep it current and complete. SlenderBody shall have the right to use your information in accordance with the terms of the SlenderBody Privacy Policy. Providing inaccurate or false data may result in the termination of your User Account and your right to use the Service. You acknowledge that you are solely responsible for your use of the Service including but not limited to all Content that you post or upload through the Service. You agree not to post, upload, email, transmit, distribute or otherwise publish on or through the Service any of the following:

  • Content that is unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, negligent, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent, misleading, or that impersonates any person or entity or otherwise misrepresents your status or affiliation with a person or entity;
  • Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, federal, or international law;
  • Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any Content, you represent and warrant that you have the lawful right to distribute and reproduce such Content;
  • Private information of any third party, including without limitation addresses, phone numbers, email addresses, Social Security numbers and credit card numbers, without the express permission of such party and in full compliance with all applicable laws and SlenderBody policies applicable to such information;
  • Viruses, corrupted data or other harmful, disruptive or destructive files;
  • Unsolicited promotions, advertising or solicitations for funds, goods or services, including junk mail, chain letters and spam; and
  • Content that, in the sole judgment of SlenderBody, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which exposes SlenderBody or its employees, site partners' contributors, or other users to any harm or liability of any type. Prohibited use of this Service may result in, among other things, the termination of your User Account and your rights to use the Service.

  • All of the products purchased on the Service should be used in accordance with the manufacturer's instructions, precautions and guidelines. If any minor uses any goods or product from SlenderBody it should be only after the legal or parental guardian has discussed this product with the minor's doctor.

    User Account, Username, Password and Security


    You agree that SlenderBody is not responsible for maintaining the confidentiality of your Username, Password and Account (with the exception of those assurances provided in the SlenderBody Privacy Policy) and that you are responsible for all activities that occur with respect to your User Account including maintaining the confidentiality of your Username, Password and Account information. You agree to defend, indemnify and hold harmless SlenderBody from any liability or expense arising from your misuse of the User Account. You agree to immediately notify SlenderBody of any unauthorized use of the User Account or any other breach of security known to you.

    Monitoring of Service by SlenderBody


    SlenderBody reserves the right, in its sole discretion, to monitor and review any activity, messages, reviews, uploaded files, chats, forums or other Content associated with the Service and reserves the right to authorize restrictions on access thereto.

    You acknowledge that SlenderBody has no obligation to screen or monitor any of the messages, postings or other Content posted on or using the Service, that SlenderBody does not exercise editorial control over any such Content and that SlenderBody shall have no responsibility or liability of any kind in connection with such Content or for any mistakes, omissions, defamation, slander, libel, falsehoods, obscenity, pornography or profanity you may make or encounter while using the Service. The Content generated by users (via reviews, product questions/answers, etc) does not reflect the opinion of SlenderBody. SlenderBody may, but is not obligated to, do any of the following:

    • Remove, screen, edit, filter or refuse to post any Content that it determines, in its sole discretion, may be harmful or offensive to others, may violate the rights of others or that are otherwise inappropriate or objectionable for any reason;
    • Investigate any reported violation of its policies or complaints and take any appropriate action that it deems appropriate;
    • Access, preserve and disclose any information it considers necessary or appropriate in order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect SlenderBody's systems and customers, or to ensure the integrity and operation of SlenderBody's business and systems, including, without limitation, user profile information (i.e. name, email address, etc.), IP addressing and traffic information, usage history, and posted Content.
    • Terminate, restrict or suspend your access to the Service or to any interactive areas for any reason.
    From time to time, SlenderBody may run a giveaway or sweepstakes promotions that may be, at times, related to the submission of product reviews. These enter-to-win promotions are in no way related to the content of any review.

    Non Compliance Policy


    We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, merchant, sponsor, licensor, service provider, or SlenderBody. In addition, we reserve the right to cancel any order or part of an order, or refuse service to anyone for any reason. Such reasons may include, but are not limited to, unauthorized coupon use, product availability, price discrepancy or pricing error.

    Third Party Sites and Content


    SlenderBody may provide links to web pages and content of third parties ("Third Party Content") as a service to those interested in this information. SlenderBody does not monitor, approve, or have any control over any Third Party Content or third party websites. SlenderBody does not endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. SlenderBody does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. You agree that your use of these links and Third Party Content contained therein is at your own risk.

    SlenderBody reserves the right to change any and all content including product prices contained on the Site at any time without notice. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by SlenderBody.

    Disclaimer of Warranties


    THE SITE AND THE MATERIALS IN THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SLENDERBODY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SLENDERBODY DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THE SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. SLENDERBODY DOES NOT REPRESENT OR WARRANT THAT THE SITE OR ITS SERVER IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    Limitation of Liability


    IN NO EVENT SHALL SLENDERBODY, OR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, OR EMPLOYEES, BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, THE SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM SLENDERBODY, OR THAT RESULTS FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERROR, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO SLENDERBODY'S RECORDS, PROGRAMS, OR SERVICES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF SLENDERBODY (WHETHER IN CONTRACT, WARRANTY TORT—INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE, OR IMPUTED—PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) ARISING OUT OF OR RELATING TO THE USE OF THE SITE EXCEED ANY COMPENSATION YOU PAY, IF ANY, TO SLENDERBODY FOR USE OF THE SERVICE.

    Indemnification


    You agree to defend, indemnify and hold harmless SlenderBody, and its officers, directors, employees, agents, independent contractors, service providers and consultants from and against any third party claims, damages, loss, liability, costs and expenses (including, but not limited to, reasonable attorney's fees) arising out of your use of the Site and any discussion forums or interactive areas contained herein, including without limitation any actual or threatened suit, demand, or claim made against SlenderBody and/or its independent contractors, service providers, or consultants, arising out of or relating to your use of this Site, any information or materials you submit, your violation of these Terms and Conditions, or your violation of the rights of any third party.

    Contact information


    General questions or comments about the Site and the Service may be directed to SlenderBody's Customer Service by email at sales@slenderbody.com.au by phone at (02) 9435 3912, or by mail at Unit 25, 10 Gladstone Road, Castle Hill NSW 2154, Australia.

    Applicable Law


    These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New South Wales, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to the Site Terms and Conditions or your use of the Site shall be filed only in the state and federal courts located in New South Wales, Australia and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of or relating to these Terms and Conditions or your use of the Site.